Refund Policy

You can cancel a Cleaning Leads subscription (Leads Access or Featured Listing) at any time. Cancelling stops all future renewals, so you won't be charged again.

After you cancel, you keep access to the plan until the end of the billing period you've already paid for.

If you're not happy, you can get a full refund within 7 days of your first payment for a plan, as long as you haven't unlocked any leads during that time.

Outside the 7-day window above, or once leads have been unlocked, we don't give partial refunds for the current billing period. You can cancel at any time to stop the next renewal.

If you were charged by mistake, for example charged twice or charged after cancelling, we will always refund the incorrect charge in full.

Email support@cleaningl.com from, or including, the email address on your Cleaning Leads account. Tell us which plan the payment was for and the date of the charge.

Approved refunds go back to your original payment method. How long they take to appear depends on your bank or card provider.